Privacy Policy
The privacy of our customers is of utmost importance to Tyeware.
Any personal information that Tyeware collects from you on your visit to our website may be recorded by Tyeware and may be used by it for the lawful purpose for which it was collected.
If Tyeware does so, you have the right to access and amend this information to ensure that it is correct.
Please note that separate policies apply to the use of other sites which we have provided links for on Telemex Smart Irrigation System.
These sites are not operated by Tyeware and are therefore not governed by our website Privacy Statement and Privacy Management Plan. These links are provided as a service only.
Privacy
"We", "Us" & "Our" refer to Tyeware (ABN 52 131 858 716).
This statement sets out how Tyeware collects, uses and discloses your personal information. We are committed to complying with the Commonwealth Privacy Act 1988
and to protecting and safeguarding your privacy when you deal with us.
Please note that separate policies apply to the use of other sites which we have provided links for on Telemex Smart Irrigation System. These sites are not operated
by Tyeware and are therefore not governed by our website Privacy Statement and Privacy Management Plan. These links are provided as a service only.
Protecting your privacy
The privacy of our customers is of utmost importance to Tyeware.
We recognise that any personal information we collect about you will only be used for the purposes we have collected it or as allowed under the law. We will abide by the
Australian Privacy Principles to ensure you are confident that any personal information we hold about you will be treated in a way that ensures the protection of that personal information.
Personal information
When we refer to personal information, we mean information from which your identity is reasonably apparent or can be reasonably ascertained. This information may include information or
an opinion about you.
The kinds of personal information we may collect about you include your name, date of birth, address, account details, and any other information we may need to identify you.
How we collect your personal information
We will collect your personal information directly from you through your use of our online application Tyeware Water App ('App') or website.
Your consent to the collection of personal information is confirmed by engaging in the App or website.
Purpose of collection
The information collected will be used for, but not limited to, the following:
- Respond to enquiries received from you;
- Enable provision of location based services to you;
- Verify your identity and to assist you if you have forgotten any user name or password;
- Communicate with you regarding products and services;
- Notify you about changes to the App or website;
- Allow participation in the interactive features of our website and/or App;
- To receive and address feedback from you;
- To conduct feedback and customer surveys.
How safe and secure is your personal information that we hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment. We may store your personal information in paper and electronic form.
We will de-identify and destroy the personal information we hold about you once our legal obligations cease.
Please be aware that the transmission of data over the Internet is never guaranteed to be completely secure. It is possible that third parties not under the control of
Tyeware may be able to access or intercept transmissions or private communications without our permission or knowledge. We take all reasonable steps, in the circumstances,
to protect your personal information. However, we cannot ensure or warrant the security of any information you transmit to us. Such transmissions are done at your own risk.
Why we collect your personal information
We collect personal information to carry on our business and provide our services to you as per your request.
To enable us to maintain a successful business relationship with you, we may disclose your personal information to other organisations that provide products or services used or
marketed by us. We may also disclose your personal information to any other organisation that may have or is considering having an interest in you and/or your business or in our business.
If you do not provide us with certain personal information, we may not be able to provide you with services under our agreement with you.
Updating your personal information
It is important to us that the personal information we hold about you is accurate and up to date. During the course of our relationship with you we may ask you to inform us if any
of your personal information has changed.
If you wish to make any changes to your personal information, you may contact us. We will rely on you to ensure the information we hold about you is accurate or complete.
Links
Our web site may contain links to other web sites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of
other businesses or the content of web sites that are linked to our web site. We encourage users to be aware when they leave the site and to read the privacy statements of
each and every web site that collects personally identifiable information.
You should be aware that these other sites are not subject to this Privacy Statement or our privacy standards and procedures. You will need to contact them directly to
ascertain their privacy standards.
Cookies
Tyeware collects anonymous information about visitors on its web site. When you visit our site to read, browse or download information, our system will
record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of
your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you
improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you
linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Site.
Change in our privacy statement
This information relates to our current Privacy Statement. From time to time, we may vary this statement for any reason. We will publish any changes on this website.
By continuing to use our website and continuing to provide us with your information, you confirm your acceptance of these changes. This Privacy Statement was
last amended in August 2020.
BY USING THE TELEMEX SMART IRRIGATION SYSTEM AND APP, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH ALL TERMS AND CONDITIONS AND CONFIRM YOUR ACCEPTANCE OF
THE TERMS OF THIS PRIVACY STATEMENT AND CONSENT TO THE USE OF YOUR PERSONAL INFORMATION AS SET OUT IN THIS PRIVACY STATEMENT.